Tax A Sured would like to alert all clients and South African taxpayers that the SARS eFiling platform is currently experiencing widespread technical issues following the opening of the 2026 Filing Season for taxpayers required to submit manual tax returns.

Reports indicate that many users are unable to log into SARS eFiling or the SARS MobiApp. Common issues include:

• Login failures
• Unexpected error messages
• One-Time Passwords (OTPs) not being received
• Authentication requests timing out before they can be approved

The disruptions began early this morning, with a significant increase in user reports as thousands of taxpayers attempted to access the system on the first day of the filing period.

SARS Has Acknowledged the Problem

SARS has confirmed that some taxpayers are experiencing intermittent connectivity issues affecting both eFiling and the SARS MobiApp. Their technical teams are actively working to restore full service as quickly as possible.

What Should You Do?

If you’re struggling to access your SARS profile today:

• Don’t panic. The issue appears to be system-related and affects many taxpayers.
• Avoid repeatedly attempting to log in, as this may only add to the congestion.
• Wait a while before trying again once SARS has had time to stabilise the platform.
• Do not submit duplicate returns if you’re unsure whether a submission was successful.

How Tax A Sured Can Help

Our team is closely monitoring the situation and will continue assisting clients as soon as SARS services return to normal.

If you are concerned about your tax return, filing deadline, or have received an error while trying to submit your return, please contact Tax A Sured before taking further action. We’ll help verify your submission status and ensure your return is filed correctly once the SARS systems are fully operational.

We will continue to provide updates as more information becomes available.

Need assistance with your tax return?
Contact Tax A Sured today, and let our experienced tax professionals take the stress out of Filing Season.